CPO License Service

DEWA CPO approval, fully managed, start to finish.

We handle the documentation, DEWA coordination, and compliance sign-off for your EV charging site — so your infrastructure goes live legally, without the back-and-forth.

Documentation
DEWA review
Approved
Average approval time
10–14 days
Sites approved
40+
DEWA-authorised Charge Point Operator
1–2 week average approval
Full DEWA safety & tariff compliance
Post-approval operational monitoring
The process

From site details to an approved, live charging point.

Most of the delay in CPO approval comes from incomplete documentation — we manage every submission so nothing bounces back from DEWA.

EV charging site
01

Site & documentation review

We review charger specifications, electrical load data, site layout, and ownership or tenancy confirmation for completeness.

02

Technical submission

All required technical documentation is prepared and submitted under our DEWA-authorised CPO credentials.

03

DEWA coordination

We handle direct coordination with DEWA and follow up on status, so you're never chasing the process yourself.

04

Approval & handover

Once approved, your site is handed over with post-approval operational monitoring already in place.

What's included

Everything DEWA asks for, prepared and submitted for you.

Approval gets delayed when documentation is incomplete or inconsistent — this is the full scope we handle on your behalf.

CHARGER SPECIFICATIONS
Certified charger data sheets and compatibility confirmation submitted against DEWA's approved equipment standards
ELECTRICAL LOAD DATA
Load assessment and infrastructure capacity documentation confirming the site can safely support the charger load
SITE LAYOUT PLANS
Positioning and access plans for each charging point showing parking bay layout and site circulation
OWNERSHIP / TENANCY
Confirmation of authority to install and operate at the proposed location
CPO CREDENTIALS
Our DEWA-authorised operator license applied to your site's approval submission
POST-APPROVAL MONITORING
Operational monitoring included from handover to keep the site compliant going forward
Who needs this

If charging is shared, DEWA approval applies.

Any site where EV charging is accessible to guests, tenants, residents, employees, or the public falls under this requirement — even with limited access.

Office towers & mixed-use

Shared parking with charging for tenants, staff, or visitors.

Residential communities

Shared parking structures serving multiple households.

Hotels, malls & leisure

Guest and customer-facing charging at hospitality and retail sites.

Fleet & public infrastructure

Public-access hubs and fleet depots serving multiple operators.

Do you actually need a CPO license?

Tell us who has access to the charging point and how many you're installing — this gives you a straight answer, not a guess.

4
CPO license required
Shared access sites fall under DEWA's CPO approval requirement.
Estimated approval time 10–12 days
Documentation items required 5
Track record

What CPO approval looked like for other sites.

11 days
First-time approval, residential tower

We didn't know we needed CPO approval until our facility team flagged it. The whole process was handled without us chasing anyone.

Property Manager — residential tower, Dubai
Zero
Rejected submissions, mall project

Every document went in complete the first time. No resubmissions, no delays waiting on paperwork.

Facilities Director — shopping mall
18
Charge points approved in one submission

A full fleet depot approval in one go, with monitoring already active by the time we opened.

Operations Lead — fleet & logistics operator
Questions

What facility and property teams ask us first.

Operating live charging infrastructure without approval can lead to service suspension, compliance penalties, or complications with insurance — it's worth resolving before going live, not after.

Most approvals are granted within 10–14 days once documentation is complete. The main driver of delay is incomplete submissions, which we manage on your behalf.

Yes — shared access among employees, tenants, or residents still falls under DEWA's CPO approval requirement, even without public access.

Your site is handed over with post-approval operational monitoring already in place, so ongoing compliance is tracked without extra work on your end.

Get your approval assessment started.

Tell us about your site and we'll confirm exactly what's needed — no guesswork, no wasted submissions.

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